![]() IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one. Click the "View" tab, then click the "Show all files" radio button.ī. When the Windows Explorer panel appears, click View -> Options. Right-click on Start button, then left-click on Explore. To make sure that you can see any ZA system files, if they are still on your computer:Ī. ![]() Be sure to say YES to any security checks. Now click Start -> Programs -> Zone Labs -> Uninstall. You should now have no ZA processes running on your system. Right-click on the ZA icon, and select Shutdown. Open the ZoneAlarm Pro program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. If you are unable to remove any files, make a note of the file AND location (example: C:\WINNT\SYSTEM32 \VSDATA.DLL). If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step. ** If the machine is part of a domain, you should have the Network Administrator help you. If you are unable to do so, then try a user account with Administrative rights. ** Use ONLY the primary Administrator account if possible (i.e. If your key is not valid, use the following link to renew: Your expiration date and time will appear directly underneath the license number. To find out if your key is valid, click Configure > Change Key. Remember that while the download versions are called Trial, it becomes the FULL version once you enter your current, valid license key. If you plan to reinstall then, before starting, please be sure to download the latest version. If any of the steps below do not apply to you, or you are unable to perform the function listed, CONTINUE on to the next step. In order to completely remove ZA /ZAP from your system, please do the following. Do NOT copy a file located in any McAfee or Network Associates folder, that is a different program!)ĭO NOT INSTALL ANY PREVIOUS VERSION FIRST - Simply perform the clean install instructions below, then install ONLY the version you wish to install. If it still fails, then you will need to perform the steps below. If you find a copy in the SYSTEM32 folder ONLY, under the main WINNT folder, try copying that file to the main WINNT folder, then try the Install again. (NOTE - If you get error messages regarding a missing VSUTIL file, try this first : Search for VSUTIL.DLL on your system. DefenseNet™ provides real-time security updates, responds quickly to breaking threats and leverages threat data from millions of users - protecting your PC from the latest attacks.If you want to fully uninstall and do not plan to reinstall ZA /ZAP on Windows NT4, or if you received this from Tech Support as a solution to your issue.Automatic Wireless Network Security detects wireless networks and automatically applies the most secure firewall protection setting.Wireless PC Protection shields you from hackers, identity thieves and other online threats when you connect to an unsecured network.Multiple layers of advanced protection provide unsurpassed security. ![]() ![]()
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